WP Pusher Privacy Policy

Who we are

WP Pusher is run by WP Pusher Holdings, LLC. Questions about this policy or your data go to hi@wppusher.com.

When you buy a license

• Name and email address — to create your account, send your license key and receipts, and answer your support requests.
• Your Stripe customer and subscription records — plan, renewal date, invoices. Your card details go straight to Stripe and are never stored on our systems.

When you use the WP Pusher dashboard

• A session cookie so you stay logged in. No advertising or cross-site tracking cookies.
• A request log entry (IP address, browser, referring page) when you log in, buy, download the plugin, or activate a license on a site. We keep these for security and troubleshooting and do not use them for anything else.

What the plugin sends to our servers

This is the part people rightly care about, so here it is in full. A site without a license key sends nothing that identifies it: the free version only asks our update server for the latest version number, like any WordPress plugin update check.

A site with a license key sends:

• License verification. When you enter a license key, and (from version 3.0.19) about once a day after that, your site sends the key and its own URL so we can confirm the license is valid and that you are within your plan's site count. This is what the license is, and it cannot be switched off.
• Update check identification. WordPress checks for plugin updates twice a day; since version 3.0.16 that check includes your license key, site URL and installed WP Pusher version, so we can see the license is on a live site and which version it runs. We use this to support you and to tell if a subscription is still billing for a site that no longer exists.
• Deploy reports (from version 3.0.19). Off unless you turn them on. Nothing in this category is reported until you enable it from your dashboard account, and a checkbox on the WP Pusher license screen turns it off again on any individual site. While it is on, your site reports the package name, repository name, branch, commit hash, deploy time and site URL after each install or update, and twice a day the list of packages WP Pusher manages. This powers deploy status in your dashboard. The license check above keeps working either way.

In every case: never your files, your code, or your Git credentials. Deploys download from your Git host directly to your site; nothing passes through us.

Connecting GitHub, Bitbucket or GitLab

When you connect a Git host from the plugin, the authorization goes through our connection service at cloud.wppusher.com, which hands the resulting access token to your WordPress site. The token lives on your site. We do not read, copy or store your repositories.

Support

Support email is handled in Help Scout. To answer faster, we may use AI tools to draft replies from what you wrote; a person reads every draft before anything is sent, and your message is not used to train anyone's models.

This website

wppusher.com uses Fathom Analytics, which counts visits without cookies and without identifying you. There is no advertising tracking on the site.

Email from us

We send receipts, renewal reminders, and notices about releases that affect your sites, including security fixes. Anything beyond that, reply and tell us to stop; we will.

Our vendors

These services process data on our behalf to make WP Pusher work. None of them receives data from the plugin on your site.

• Stripe — payments and subscriptions. Name, email and card details, which only Stripe holds.
• Help Scout — support email and our documentation site.
• Mailgun — sends the dashboard's transactional email (license keys, receipts).
• Google Workspace — our email.
• Fathom Analytics — cookieless website statistics.
• DigitalOcean — hosts the dashboard and license server.
• GitHub — hosts this website.
• Anthropic — the AI tools that help draft support replies.

We do not sell your data, to anyone, ever.

Your data and your rights

To see, correct, export or delete the data we hold about you, email hi@wppusher.com and we will do it promptly. If you are in the EU, UK or California, the rights those laws give you apply in full; you do not need to cite them. Deleting your account ends your license.

Changes

When this policy changes we update the date at the top and, for anything that changes what the plugin sends, note it in the plugin's changelog as well.